Reviews

Bill Pollard demonstrates in great detail ServiceMaster’s value system, a system that emphasizes the importance of the dignity of the individual. Readers will benefit greatly from Bill’s wisdom. This is an important book that should be widely read. 
– W. Earl Sasser, James L. Heskett, and Leonard A. Schlesinger, Graduate School of Business Administration, Harvard University

 

Bill Pollard is a remarkable business leader. This book shows him as tough and demanding. But also as fair, human, and idealistic. His management style is based on an unerring belief in the dignity and potential of each individual.
– Lord Griffiths of Fforestfach, Goldman Sachs International Ltd.

 

Rarely are we given an open and generous look inside the corporate leader who is the embodiment of the mission and values of the enterprise…a powerful book.
– Frances Hesselbein, President and CEO, The Drucker Foundation

 

This is a “must read” for anyone who questions whether following biblical teachings can help a company become successful. What Bill Pollard has done at ServiceMaster is not only a model for any successful company, but a model of how managing by your values is a foolproof strategy.
– Ken Blanchard, Co-author, The One Minute Manager